Contact Vicky

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FURTHER INFO on the process, Confidentiality, Anonymity and Professional conduct...

Please note: My appointment days are Tuesday, Wednesday or Thursday. Use the contact form to request an appointment and I will send you a choice of 3 appointment slots.  It is helpful if you could let me know your availability ie. morning, afternoon or eve.  Once you've booked an appoitment I will send you an information form, which will give you details of what to do and what to expect in regards to your appointment.  I will also invoice you prior to your appointment. 

I follow the BACP Ethical Framework for Counselling Professionals 2018.  You too, can see this framework by clicking the link or by going to the bacp website.  A part of the new 2018 ethical framework for professionals includes an easy to read and understand resource for clients, read about Our Commitment to Clients here. 

I follow the GDPR guidelines for the processing and storing of personal data.  I am a member of the ICO.  My privacy policy explains the way I process and store Clients information, so please click the link and give it a read.  If you have any queries about my privacy policy or anything else relating to Telvicky Telephone Counselling then please feel free to ask or drop me a line to [email protected]   

Social media policy: If you'd like to connect with me by social media, please be aware I do not follow clients or add them as friends to my personal facebook profile due to professional ethics & boundaries which help to respect your privacy.  You are welcome to view my social media links and follow me as these social media links are connected to my business rather than personal SM accounts. Protect your online safetly and take care of yourself too.

Vicky Day @telvicky.uk

 

Disclaimer:

Telvicky is not a helpline and cannot support you 24/7 during a mental health crisis. 

Therapy works best when you able to be reflective.  If you are in need of immediate support in a crisis please visit my helpful links page.

Issues I do not work with include:  Sexual Abuse, Childhood Sexual Abuse, Psycho Sexual Issues for Men, Rape Crisis, Mental Health Crisis.